Yes, you will be required to set up an account to place an order. We do not accept guest checkouts at the moment.
Please be assured that all personal information are kept private and confidential. We will not share or distribute your information to any third parties (with exception to delivery carriers).
We only ship within Singapore.
We do not allow self-collection from our warehouse. All orders are strictly for delivery only.
We accept online payments through Visa, Mastercard, American Express and PayPal. All payments are processed through PayPal.
Unfortunately we are unable to cancel or change an order after it has been placed.
Please contact our Customer Care Team immediately and provide us with your order number and photos of the damaged product(s).
We apologise for the inconvenience. Please contact our Customer Care Team immediately and provide us with your order number and photos of your parcel.
In order to enjoy a discount, the promo code must be entered in the discount box at our website's checkout page before you confirm the order. Discounts cannot be applied to the order once payment has been confirmed.
Glamour Salon System is the authorized exclusive distributor in Singapore for all the brands available on our website, therefore all products are directly imported from the brands’ principal countries. Please rest assured that our products are authentic.
Brands distributed by Glamour Salon System can only be purchased through our official website, KrisShop and selected professional hair salons. We do not sell any products through other online platforms such as Lazada/Shopee etc. We highly discourage purchasing products from unknown sellers and we do not guarantee the authenticity of the products sold via these platforms.