Yes, you will be required to set up an account to place an order. We do not accept guest checkouts at the moment.
Please be assured that all personal information are kept private and confidential. We will not share or distribute your information to any third parties (with exception to delivery carriers).
We only ship within Singapore.
Yes, you can also opt for self-collection during check-out at the shipping method page. We have 2 self-collection locations (weekdays or Saturdays) you can choose from.
We accept online payments through Visa, Mastercard, American Express etc. All payments are processed through Stripe.
Unfortunately we are unable to cancel or change an order after it has been placed.
Kindly refer to our Return & Exchange Policy for more details.
We apologize for the unpleasant experience. Please contact our Customer Care Team immediately and provide us with your order number and photos of the damaged product(s).
We apologise for the inconvenience. Please contact our Customer Care Team immediately and provide us with your order number and photos of your parcel.
In order to enjoy a discount, the promo code must be entered in the discount box at our website's checkout page before you confirm the order. Discounts cannot be applied to the order once payment has been confirmed.
Glamour Salon System is the authorized exclusive distributor in Singapore for all the brands available on our website, therefore all products are directly imported from the brands’ principal countries. Please rest assured that our products are authentic.
Brands distributed by Glamour Salon System can only be purchased through our official website, KrisShop, iShopChangi and selected professional hair salons. We do not sell any products through other online platforms such as Lazada/Shopee/Carousell etc. We highly discourage purchasing products from unknown sellers and we do not guarantee the authenticity of the products sold via these platforms. We will not be responsible for any purchases made from unknown sellers.
WhatsApp us at 8798 8445 for more information.