THE TEMPERATURE OF THE HAIRDRYER HANDLE SEEMS TO BE HIGH. IS THIS NORMAL?
All IQ hair dryers have been tested under high-stress conditions: maximum speed and maximum temperature. After one hour of uninterrupted use, the handle reaches a temperature of 40°. This temperature, which is only 3° higher than our body temperature, should not be considered abnormal, dangerous or uncomfortable: it is simply due to the normal heating of the NTC (thermistor) and the EMI (power line filter), located in the handle.
IS THE SMOKE RELEASE DURING THE FIRST USE NORMAL?
During the first use of the hairdryer, there may be a momentary leakage of smoke. This is due to the oily protective coating around the heating coils in the hairdryer, which does not pose a danger to the user and does not indicate a malfunction of the appliance. Any smoke that may have been released will disappear after some uses, - as soon as the small amount of oil has completely evaporated.
I CAN'T START THE AUTO-CLEANING FUNCTION, WHY?
Before activating the hairdryer, make sure that it has been used without the lock function, i.e. without having placed the switch on the padlock symbol. Therefore, to start the auto-cleaning procedure, you must have run the hairdryer for a few seconds with any speed and temperature setting. Otherwise, auto-cleaning will not start. To activate the self-cleaning function, the hairdryer must be switched off in position 0. The self-cleaning function allows you to clean the internal components of the hairdryer: read the paragraph "AUTO-CLEAN FUNCTION" in the user manual.
I CAN'T CHANGE THE TEMPERATURE AND AIRFLOW RATE, HOW COME?
Most likely the hairdryer is set to lock, i.e. the switch is positioned on the padlock symbol. It is necessary to move the button to the "I" position so that you can change the speed and temperature settings.
WHAT IS THE STORAGE OF THE TEMPERATURE AND THE SPEED OF THE AIRFLOW?
The IQ hair dryer has a memory function, i.e. it can remember the temperature and speed used during the previous drying process. When IQ is switched on again, it, therefore, offers a combination of settings from the last previous use.
HOW DO I IDENTIFY THE AIR TEMPERATURE AND AIRFLOW RATE SWITCHES?
The temperature button is flanked by a thermometer symbol, while the one that regulates the airflow speed is indicated by a fan symbol.
HOW DO I CHANGE THE AIRFLOW RATE?
To increase the airflow speed, simply press the button at the top. To reduce the flow, on the other hand, you must press the switch at its bottom. The LEDs are white.
HOW DO I CHANGE THE TEMPERATURE LEVEL?
To increase the temperature just press the button on top of it. On the contrary, to decrease the temperature, it is necessary to press the key at its bottom. The LEDs are red.
HOW DO I USE THE LOCK FUNCTION?
After setting the desired airflow speed and temperature, move the switch to the lock position indicated by the padlock symbol. This will prevent you from accidentally changing your settings.
CAN I USE COLD AIRSTROKE IF THE HAIRDRYER HAS BEEN SET TO LOCK FUNCTION?
Absolutely: the "Cold Air Stroke" button can be used anyway.
IS IT NORMAL THAT THE ACCESSORIES, NOZZLE AND DIFFUSER, CANNOT BE INSERTED ALL THE WAY?
Yes, this is normal and is the correct way in which they should be mounted on the hairdryer. The accessories must be inserted gently, without giving too much force and in such a way as to leave a thin space between the metal ring on the front of the hairdryer and the accessory itself. The IQ accessories have a conical, non-traditional (mechanical or magnetic) attachment that allows the nozzles to be fixed firmly simply by applying slight pressure.
WHY DID THE HAIRDRYER STOP WORKING DURING THE DRYING PROCESS?
The hairdryer is equipped with an error detection function: if a problem is diagnosed, this function will prevent the appliance from turning on or will interrupt its operation. The LEDs of the appliance will indicate the problem encountered: for this, please refer to the Self-diagnosis section included in the manual.
WITH WHAT CAN I CLEAN THE BODY OF MY IQ?
You can clean the body of your hairdryer with a damp cloth or sponge. Make sure it is completely dry before use.