Return & Exchange

Return & Exchange Policy

  • 1. Products must be purchased directly from We will not be able to process any requests for refunds or exchanges for products that were purchased from other websites or retail premises.
  • 2. Products must be in its original condition- unopened, unused, with importer sticker.

  • 3. In the occasion that the product(s) were sent incorrectly or damaged upon arrival, returns or exchanges has to be done within 14 days of receiving the order.

  • 4. Refunds will be issued as a store credit.
  • 5. Shipping costs are non-refundable unless the product was sent to you damaged or incorrectly.

How to return or exchange

Kindly email us at with:

  • . your order number
  • . picture of the product(s)
  • . reason for returning the product(s)
  • . your preference of either a refund or exchange